We offer free and discreet worldwide shipping. All Prices Include VAT and Customs Fees. We can ship to the following destinations: USA, Canada, Japan, Hong Kong, Mainland China, EU, Russia, UK, Australia (customs clearance required).
But due to import laws, we do not ship to the following destinations: Islamic countries, India, Indonesia, Malaysia, Africa, Mexico, Brazil or South Korea.
Track your order as follow:
International Express – FedEx : https://www.fedex.com
International Express – UPS: https://www.ups.com
With providing the most effective solution as our goal, if you have any problems, please email us at [email protected].
The make-up of the doll at the factory uses silicone paint, which generally does not fall off, but only gradually fades. But please do not wipe hard, especially the doll's face makeup and eyebrows and eyelashes. Please pay attention to the wiping strength when using and cleaning. If you use too much force, it will cause the hair to fall off and fade. It is difficult to repair once the color fades. Dolls can use ordinary cosmetics for makeup, such as lipstick, blush, etc. But please do not use too thick ointment to coat the face, which may cause difficulty in cleaning. Do not apply force when removing makeup, you can use soapy water or makeup remover to gently wipe.
1. Do not scratch the surface of the skin with sharp instruments, and do not knead it hard to avoid damaging the superficial skin and affecting the use time and appearance. 2. When the doll wears clothes, avoid wearing clothes that are easy to fade or have poor coloring technology, so as not to contaminate the doll's skin and affect the appearance. If the clothing is dyed, it is necessary to apply the decolorizing cream prepared by our factory to remove it.
2. Do not put the doll in the direct sunlight for a long time, so as not to cause the aging of the rubber and affect the use time.
3. When you need to change the action of the physical doll, please do it in a lying or sitting position. The correct way to sit up for a physical doll: Hold the thighs with both hands and push forward (towards the body of the doll).
4. When using the physical doll, do not put it directly on the ground or on the table, please put it on a blanket or a soft bed or sofa.
We provide three payment methods, they are Credit card, Bank Transfer, and Paypal.if you would like to pay via paypla,please contact us at [email protected]
The possible reasons are as follows:
Reason 1: incorrect account/billing details(card number, expiration date, billing zip code, CVV/CVC),please check again.
Reason 2: The bank card has a limit, please contact your bank.
Reason 3: The payment system is busy and caused an error. Please try again later. This is very important. Of course, you can choose other credit card payment methods.
If the problem is not resolved, please use bank card transfer or paypal to pay, thank you.
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